Custom CRM Development
A CRM should fit the way your business already works, not force your team into someone else's process. SOLSPRO builds custom CRM systems that bring leads, customers, bookings, sales, invoices and reports into one place, with dashboards your team will actually open every morning.
CRMs we have built
- Salon CRM. Calendar, bookings, clients, staff, services, products, message reminders, expenses, reports and inventory in one dashboard. Read about the features that matter in salon software.
- Retail CRM for The Accessories Hub. Point of sale, inventory, returns and warranty, customer demand, reports and a money ledger, with one login switching between several businesses.
- Agency CRM. The system we run SOLSPRO on: brands, agents, invoices, bank accounts, projects, employees, payroll, leaves, expenses and finance.
- Vendor platform. A vendor dashboard for products, orders and payments that feeds a shopping app.
You can see screenshots of each in our case studies.
What a SOLSPRO CRM can include
- Lead capture from your website, forms and WhatsApp
- Customer profiles with full history, notes and documents
- Sales pipeline with clear stages
- Quotes, invoices, partial payments and balances
- Bookings and calendars
- Inventory, products and point of sale
- Staff, roles and permissions
- Reminders by SMS, email or WhatsApp
- Owner dashboards and reports
- Multiple branches or businesses under one login
- Light and dark mode, English with Arabic or Urdu
Custom CRM or off-the-shelf?
Ready-made CRMs suit small teams with a standard process. A custom CRM pays off when your process is unusual, when per-user subscription fees keep rising, when you need sales, stock and finance in one system, or when you want to own your data. We explain both options honestly in our guide to custom CRM versus off-the-shelf software.
Building a CRM for property? See the real estate CRM features Dubai agencies need.
How we build your CRM
- Map your process. We sit with your team and document how leads, sales, stock and invoices move today.
- Plan modules. We agree what launches first and what follows.
- Build in stages. Regular demos so your team shapes the system as it grows.
- Move your data. Customers, products and open invoices imported from spreadsheets or old software.
- Train and support. Training for each role and support once you are live.
Need more than a CRM?
When you want purchasing, stock, HR, payroll and accounting joined up as well, see ERP development. For a customer app connected to your CRM, see mobile app development.
What our clients say
“Our bookings, staff, clients and stock used to be spread across a diary and WhatsApp. SOLSPRO's salon CRM put everything in one dashboard, and reminders have made our day far easier to manage. If you run a salon, SOLSPRO is the team we'd point you to.”
Owner, Waseem Salon · See the project
“SOLSPRO built a CRM that runs our sales, stock, returns and warranty in one place. I can switch between my businesses from one login and see today's sales and top sellers at a glance. I'd happily recommend SOLSPRO to any retailer who wants real control over their shop.”
Owner, The Accessories Hub · See the project
Frequently asked questions
How long does a custom CRM take?
A focused first version can go live in phases within a couple of months, with further modules added as your team starts using it.
Can it work on phones?
Yes. Our dashboards are responsive, and we can add a dedicated mobile app for field staff.
Where is the data hosted?
Where you choose. We can host it for you or deploy to your own server or cloud account.
Plan your CRM
Tell us how your team works today, call (021) 3438 0297 or WhatsApp +92 324 2372699.